Finnish Municipality of Liminka Elevates Security with HID Mobile Access

Along with a more satisfying user experience, the resulting system streamlined access management. (Picture: HID)

Finnish Municipality Sets Standard for Security and User Experience in Recreation Facilities

HID · January 25, 2025 · 3 min
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Located in Northern Finland, by the sea in northern Ostrobothnia, the Municipality of Liminka was founded in 1477 and is internationally known for its breathtaking nature and for being the main route for several species of migrating birds. With a population of more than 10,000, the majority (56%) of whom are between the ages of 16 and 56, Liminka boasts the services, safety and nature settings that make it particularly attractive to young families.

Seeking to improve utilization and optimize physical and data security in its recreational facilities, Liminka’s officials determined the need to replace the keyless entry system controlling access to meeting rooms, indoor gym equipment, and outdoor sports facilities.

Liminka’s recreational facilities faced challenges with outdated keyless entry systems, including costly key tag replacements, misuse, and delays in delivering entry codes via text, impacting security, convenience, and user satisfaction.

HID Mobile Access

Working with Schneider Electric’s EcoStruxure Security Expert access system, which leverages the HID SDK (Software Developer Kit), Liminka implemented HID Mobile Access, Seos credential technology and HID Signo readers to provide secure, convenient digital access control throughout the municipality’s recreational facilities. This allowed Liminka to take advantage of an increasingly mobile-first world by using mobile devices as secure access credentials. access credentials.

Users download an app to receive a mobile ID, enabling secure, touchless access via their smartphone or smartwatch. Administrators manage credentials seamlessly through the HID Origo cloud platform, enhancing security and convenience in a mobile-first world.

“The readers offer unparalleled security through a multi-layered model that ensures data authenticity and privacy. In addition, the data stored on the ISO 27001-certified platform provides valuable and actionable insight into who accessed specific facilities, when, and for how long.”

Kimmo Honka – IT Manager, Municipality of Liminka

To take full advantage of the user data and mobile credentialing benefits offered by the HID Software Developer Kit (SDK), the HID Mobile Access solution was also integrated into Liminka’s room booking system in collaboration with Asio and Seniortek. The transition was phased to ensure compatibility with the existing IT infrastructure and to maximize user adoption.

Mobile IDs are faster and more reliable than key tags

In addition to a more satisfying user experience, the resulting system streamlined access management for the city. From an operational perspective, HID Mobile Access can be managed from anywhere without the need for in-person interaction.

The integrated reservation system allows residents and employees to conveniently book sports facilities and meeting rooms using their smartphones. At their assigned reservation time, the user simply presents their smartphone or smartwatch to the reader at the door for secure access.

Today, the number of users with HID Mobile Access is nearly six times higher than with the previous key fob method. In addition, by eliminating physical tags and text-based entry codes, the municipality has realized a 15-20% savings per user by no longer having to replace lost tags, physically maintain outdated systems, or pay to text codes to facility users.

In addition to significantly improved data security and accuracy, mobile IDs are faster and more reliable than key tags. This has led to a drop in support call volume compared to previous systems.

Municipality of Liminka: mobile access control

Before, physical ID passes had been handled using tags. They were widely used, which also allowed for their misuse. The new mobile access solution is connected and tailored solely to the right person, and a significant improvement has taken place. (Picture: HID)

“With previous systems, monitoring facility utilization was a challenge. With HID’s Mobile Access solution, we can easily track and control access. It’s now possible to make more informed decisions.”

Kari Karjalainen – Property Manager, Municipality of Liminka

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